I do know lots of people both love or hate Southwest Airways. After final 12 months’s epic meltdown over Christmas, you possibly can’t blame the passengers who’ve misplaced the love. Nonetheless, I all the time give credit score the place credit score is due. And Southwest does an incredible job more often than not with buyer relations. Their flight attendants are among the many greatest within the enterprise and the airline is usually within the information with heartwarming headlines. Listed here are a few of my favorites:
–A Really feel-Good Story Aboard Southwest Airways When Pilot Surprises Passenger
–Southwest Airways Flight Attendant Attracts Large Cheers After Enjoyable and Distinctive Security Announcement
–Is This Southwest Airways Flight Attendant the Friendliest You’ve Ever Seen?
–Taylor Swift Fan Makes Request of Southwest Airways Pilot and Guess What? He Obliges
–Seize a Tissue: Southwest Airways Pilot Delivers Emotional Tribute to Veteran’s German Shepherd Service Canine on Her Final Flight
Nicely, the airline has performed it once more. Southwest (SWA) simply launched a two-minute video (embedded under) that shortly went viral on social media. Inside two days on X, previously Twitter, it’s obtained 2.4 million views. The explanation? It goes straight to the center:
After watching Ms. White’s viral video the place she remodeled her classroom right into a Southwest airplane and ‘flew’ her college students to Mexico, we knew we needed to give these younger aviators a area journey they’d always remember! #SouthwestHeart pic.twitter.com/uFeVnlnLxj
— Southwest Airways (@SouthwestAir) November 12, 2023
As SWA wrote on X, “After watching Ms. White’s viral video the place she remodeled her classroom right into a Southwest airplane and ‘flew’ her college students to Mexico, we knew we needed to give these younger aviators a area journey they’d always remember!”
Mission completed. And never solely did they invite Ms. White’s class to their headquarters however they invited all the faculty’s first grade college students for a particular tour. They began the day in an airplane hangar, the place the youngsters obtained to see the planes up shut they usually taught them what it takes to take care of airplanes and the way they fly.
They even obtained to satisfy a few of their plane upkeep technicians. Subsequent, that they had the youngsters line up and board the airplane. Lots of these children stated it was there first time ever occurring an airplane so that they had been tremendous excited.
They had been greeted by a flight attendant who handed every of them their very personal set of wings and one other flight attendant handed out snacks. Then that they had another actions like constructing little mannequin airplanes they usually heard from a pilot who informed them to all the time observe their desires and keep true to their coronary heart.
They then took a bunch picture and had been handed some fairly cool and distinctive winglet Southwest Airways sun shades so they may watch some planes takeoff from Love Discipline.
They then omitted to the headquarters the place the workers had been all lined up cheering for them after which they shocked the academics and the principal with two roundtrip tickets to anyplace Southwest Airways flies, together with Mexico, which is the place Ms. White had pretended all of them went in her classroom.
They completed the day with a fiesta that included a dwell mariachi band, meals and a SWA swag bag. Tales like this heat my coronary heart and I believe generally individuals who work within the journey trade or have some huge cash don’t notice how lucky they’re to have the ability to take their children on planes continuously to point out them the world.
Kudos to Southwest Airways for as soon as once more bringing coronary heart and soul to the work they do.
H/T View from the Wing
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